A school that didn't take 'the high road'

My last blog post was written after I attended a Kellogg Introductory Session.

Though I had already paid the fee for admissions, I decided my startup website would help me understand my areas of improvement. I hoped this will help me in applying with more knowledge of what I want from my MBA.

I had not yet submitted my application, so I was confident Kellogg would refund or defer my application: especially since the highest in ethics is expected from their applicants.

Surprisingly, though, when I wrote to them, Kellogg did not refund the fee or move my application date. They did, however, point to the fine print saying the fee is non-refundable.

Given that Kellogg expects the highest from their students in terms of ethics, this was a subpar experience for me as a prospective. If they had deferred or refunded the fee, I would be all praise for Kellogg. But because of this response from Kellogg when I apply this year, they will have lost a prospective customer.